Primary Care | Deerfield Beach (Hillsboro) - Baptist Health
Primary Care • Deerfield Beach, FL
Ratings by platform
- Birdeye: 4.9 out of 5 stars (Birdeye) (568 reviews)
- Yelp/Yahoo Local: 1.5 to 2.0 out of 5 stars (Multiple reviews listed on Yelp/Yahoo)
- Healthgrades (Provider-specific): 2.33 out of 5 (for Dr. Keneisha Smith) (3 ratings)
What patients say
Patients praise
- Some positive feedback for individual doctors, specifically Dr. Keneisha Smith
- Instances of good experience with intake and onboarding processes
Common complaints
- Issues with billing and unexpected charges
- Poor communication and lack of follow-up on test results
- Concerns regarding the waiting environment and potential exposure to infectious patients
- Difficulties with appointment scheduling and cancellations
In patients' words
"This is a glorified urgent care end they have infectious unmasked patients in the waiting area. One man had a fever and was coughing up a storm, unmasked, no appointment and no one seemed..."
— Yelp user review"It's been about a month now and I still haven't gotten my lab results from this doctor... Dr. Smith decided going on vacation was more important than giving me any results."
— Healthgrades user review (regarding Dr. Keneisha Smith)"Five stars for the techs and the service and the care. Two stars for the nightmare in billing."
— Yahoo Local user reviewMore clinics in Deerfield Beach
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