Primary Care | Deerfield Beach (Hillsboro) - Baptist Health
Family Medicine • Deerfield Beach, FL
Ratings by platform
- Aggregated review data: 4.8/5 (460)
- Yahoo Local: 2/5 (Not explicitly stated (Yahoo Local))
- Healthgrades (Dr. Keneisha Smith): 2.3/5 (Not explicitly stated (Healthgrades))
What patients say
Patients praise
- Positive feedback for specific physicians and their attentiveness
- Compliments for professional and friendly nursing staff and technicians
- Reports of minimal wait times for some visits
Common complaints
- Difficulties with appointment scheduling and cancellations without notice
- Concerns regarding high billing costs and billing errors
- Lack of follow-up on test results and communication issues
- Dissatisfaction with office environment, specifically regarding unmasked patients in the waiting area
In patients' words
"The staff were professional, and friendly. The doctor was professionally kind, friendly... Dr Smith was extremely thorough and my apt was not rushed."
— Aggregated review data"Dr Albu is a great doctor but unfortunately he or his office has a bad management about appointments. My yearly visit was cancelled twice and no phone call... was sent."
— Healthgrades (Dr. Ionut Albu)"This is a glorified urgent care end they have infectious unmasked patients in the waiting area. One man had a fever and was coughing up a storm, unmasked..."
— Yahoo Local"It's been about a month now and I still haven't gotten my lab results from this doctor... Dr. Smith decided going on vacation was more important than giving me any results."
— Healthgrades (Dr. Keneisha Smith)More clinics in Deerfield Beach
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