Dedham/Westwood Family Medicine
Primary Care • Dedham, MA
Ratings by platform
- Birdeye: 2.3 out of 5 stars (32 reviews)
What patients say
Patients praise
- Pleasant and helpful medical staff (nurses/NPs)
- Thorough review of medical history
- Convenient for primary care needs
Common complaints
- Rude or unhelpful front desk staff
- Difficulty scheduling or cancelling appointments
- Reports of being overbooked
- Concerns about physician bedside manner
In patients' words
"The front desk is always very pleasant and helpful during check in and check out process. Same goes for the medical staff as well."
— Patient review on LocalityBiz"The front office staff for the most part are so ridiculously rude, condescending and uptight. It’s anxiety provoking calling the office at times..."
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