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Pearle Vision in Dedham, MA | Eye Care & Eyewear logo

Pearle Vision in Dedham, MA | Eye Care & Eyewear

OptometryDedham, MA

★★★☆☆3.3/5199 reviews across 2 platforms

Ratings by platform

  • Google: 3.3 out of 5 stars (Google Reviews) (89 reviews)
  • Birdeye: 3.3 out of 5 (110 reviews)

What patients say

Patients praise

  • Friendly and accommodating staff members mentioned by some patients
  • Large selection of frames and styles
  • Efficient service and ability to provide same-day glasses for some customers
  • Convenient booking for eye exams

Common complaints

  • Reports of rude and unprofessional staff behavior
  • Complaints regarding deceptive billing practices and unauthorized charges (e.g., retina scans)
  • Issues with prescription accuracy and lens quality
  • Difficulty in obtaining authorization or managing insurance processing

In patients' words

"Very deceptive business practices. The “retina scan” has become a money making tool for most optometrists... it’s a simple way for a optometrist to make cash without having to dilate your eyes."

Birdeye review

"STAY AWAY! ... As soon as they found out they would have to go through a ‘process’ they shoed us away & told us they have no time for measuring or confirming with insurance."

Unilocal review

"Customers appreciate the friendly, patient, and honest staff, especially mentioning staff member Romeo for his kindness, helpfulness, and quick service."

Loc8NearMe summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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