Dedham Ophthalmic - Lexington Eye Associates
Ophthalmology • Dedham, MA
Ratings by platform
- Yelp: 2.5/5 (Dedham location on Yelp) (28 reviews (Yelp))
- Better Business Bureau: D- (Business Rating) (2 complaints filed (not responded to))
What patients say
Patients praise
- Physicians described as caring, thorough, and knowledgeable
- Some patients report efficient, on-time appointments
- Positive feedback for specific doctors (e.g., Dr. Umlas, Dr. Crowley, Dr. Lin)
- Clear explanations provided during diagnosis and surgical procedures
Common complaints
- Issues with billing and insurance navigation
- Scheduling difficulties and appointment changes
- Reports of disorganized office management and poor communication
- Some patients report transactional or impersonal bedside manner
- Specific complaints regarding optical shop service and prescription accuracy
In patients' words
"My experience here was fantastically amazing in just an absolute sense... and I can now with great confidence highly, highly recommend Lexington Eye Associates to any and all who are looking for a fantastic eye care experience!"
— Lexington Eye Associates Testimonials page"In overall, it is very frustrating and unpleasant experience. I could not see how seriously they are treating the prescriptions accuracy and also when something goes wrong, the optic shop please dont tell customer you could not keep remaking glasses for them."
— Yelp review for Lexington Eye Associates"Dr. Umlas is a top doctor! He cares, is thorough, smart and listens. He also leaves room to ask/answer questions. I have the utmost confidence in his care."
— Lexington Eye Associates Testimonials page"The Dr. seemed good, all other aspects were awful. Billing was never right, every single time i made an appointment it was changed or they made me an..."
— Yelp review for Lexington Eye Associates (Lexington location)More clinics in Dedham
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