Dedham | Adult Primary Care | Pediatrics - Atrius Health
Cardiology • Dedham, MA
Ratings by platform
- Yelp (via Apple Maps): 2.2/5 (83)
- Google Reviews (via ProviderSpark/Birdeye): 3.2/5 (117)
What patients say
Patients praise
- High-quality care from specific individual physicians (e.g., Dr. Shusterman)
- Convenient location and accessibility
- Professional surgical experiences reported by some patients
Common complaints
- Reports of aggressive or rude staff interactions
- Difficulties with appointment availability, especially for sick visits in pediatrics
- Complaints regarding billing inaccuracies and perceived fraudulent practices
- Concerns about high patient volume impacting quality of care
- Issues with scheduling and cancellation of appointments
- Negative experiences with phlebotomy services and patient bedside manner
In patients' words
"The lady that brought us in and had to swap my child’s nose was so aggressive and rude... The nurse practitioner that came in, was in experienced and has no idea how to deal with infants and children."
— Patient review, LocalityBiz"This place has become a joke. They never have sick visits in pediatrics. They care about quantity over quality for sure."
— Patient review, LocalityBiz"The entire Atrius network is full of crooks and incompetent staff. The amount of fraud I have encountered with doctors and NPs billing grossly inaccurately is remarkable."
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