Riverside Community Care – Massachusetts behavioral ...
Behavioral Health • Dedham, MA
Ratings by platform
- Rehab.com: 4.5/5 stars (30 reviews)
- PissedConsumer: 1.1/5 stars (1 review)
What patients say
Patients praise
- Many clients report life-changing, positive support and effective treatment outcomes
- High organizational-reported satisfaction rates from annual surveys
- Strong appreciation for individual clinicians and therapeutic relationships
- Helpful, comprehensive range of services including housing and mobile crisis support
Common complaints
- Difficulties with appointment scheduling and administrative follow-through
- Concerns regarding lack of staff responsiveness and communication from billing departments
- Reports of perceived lack of professionalism or care quality from some individual clinicians
- Negative experiences with emergency services or crisis lines
In patients' words
"Riverside has changed my life... That is what I’ve learned from them, for not giving up on me... Thank you riverside I’m so grateful."
— Rehab.com patient review"Worst experience, inexperienced, condescending, and self righteous."
— PissedConsumer review"I overpaid for an appointment and they ignore my repeated requests for refund. The billing department doesn't even answer the phone."
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