Urgent Care in Dearborn, MI East | 1st Choice UCC
Urgent Care • Dearborn, MI
Ratings by platform
- Solv, Zocdoc: 4.7/5 (1,156 reviews - West location); 4.5/5 (East location - Solv); 4.38/5 (13 reviews - Zocdoc) (1,156 (West); 13 (Zocdoc))
What patients say
Patients praise
- Efficient, fast service and short wait times for many patients
- Friendly and knowledgeable medical staff and providers
- Clean and well-maintained facilities reported by many users
- Convenience for routine visits and specific services like vaccinations or immigration exams
- Helpful and supportive care experiences
Common complaints
- Unprofessional or rude staff behavior, particularly at the front desk
- Concerns regarding billing practices, overcharging, and communication about costs
- Instances of long wait times or poor bedside manner from medical providers
- Inconsistencies in quality of care and lack of thorough medical evaluation in some cases
- Reports of dirty facilities in specific instances
In patients' words
"The front desk ladies are the most rude and useless humans I’ve ever encountered. Rude and have attitude when asking basic questions."
— LocalityBiz reviewer"Staff was amazing ! Scheduling was easy I was in and out in no time . The doctor on staff ... First time at this facility and strongly recommend it."
— Solv reviewer"All they care about is money! They keep billing you and after you pay their copay, they send you another bill and then another bill for the same visit."
— Nutrifinder reviewer (regarding West location)More clinics in Dearborn
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