Avera Gastroenterology — 69th & Louise, Sioux Falls, SD
Gastroenterology • Deadwood, SD
Ratings by platform
- Avera (Jodi Julius profile): 4.9 / 5 (79 Ratings)
- Avera (Nicholas Daane profile): 4.8 / 5 (57 Ratings)
- Avera (R. Towner Lapp profile): Not stated in provided highlights (Not stated in provided highlights)
- Avera (Christopher Hurley profile): 4.7 / 5 (52 Ratings)
- Vitals.com (Robert T. Lapp): Not stated in provided highlights (9 ratings & reviews (7 shown))
- WebMD (Christopher Hurley): 3.5 (5 Ratings with 1 Review)
What patients say
Patients praise
- Some providers are described as knowledgeable, caring, personable, and thorough with good explanations and time spent with patients
- Facilities and staff are described as great/courteous, with appointment setup and post-procedure discussion going well
Common complaints
- Complaints about rude/uncaring bedside manner, lack of answers, and not returning calls
- Reports of poor communication/access to nurses or managers and dismissive or unprofessional behavior
- Patient dissatisfaction with care leading to delays/need for other referrals or seeking different providers
In patients' words
""Provider is very knowledgeable and caring. Explains every thing very well""
— Avera doctor/patient ratings page for Jodi Julius""UPDATE: two managers at the GI Department called me back. Both were rude..""
— localitybiz.com review text mentioning Avera GI department managers""He was very rude to me... I won’t ever go here again.""
— Vitals.com reviews for Dr. Robert T. Lapp""This lack of compassion irritates me... you can't call a doctor as you are not allowed to talk to them""
— WebMD page review text for Dr. Christopher Hurley""Facility was great. No complaints.""
— Vitals.com review text for Dr. Robert T. LappMore clinics in Deadwood
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