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Occupational Health • De Pere, WI
Ratings by platform
- Emplify Health (Bellin) Provider Profile - Mark A Fergus, APNP: 4.8 out of 5 (281 ratings) (53 reviews)
- De Pere Smiles S.C.: 4.9 out of 5 (1,044 reviews)
- U.S. News & World Report (Dr. Steven J. Novotny): 4 out of 5 (19 reviews)
What patients say
Patients praise
- Friendly, knowledgeable, and caring medical staff and providers
- Efficient and prompt service at certain locations
- High patient satisfaction ratings for individual providers (e.g., family medicine, dentistry)
- Effective listening and clear communication during appointments
Common complaints
- Difficulty obtaining appointments and long wait times for scheduling
- Rude or unprofessional customer service and front desk staff interactions
- Perceived decline in quality of care and unresponsive communication regarding referrals and prescriptions
- Concerns regarding billing practices for preventative exams
In patients' words
"Showed up on the day of my appointment and was told it was two months later... The front desk was rude and said they could not help..."
— Prevea West De Pere Health Center Review"The doctors my family sees are amazing. Staff can be hit and miss, but most are super friendly. The reason for the lower score is how difficult it is to get appointments here."
— Bellin Health De Pere East Review"They truly care about their patients and want them to feel comfortable from beginning to the end. They ALL go above and beyond the usual..."
— De Pere Smiles S.C. ReviewMore clinics in De Pere
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