Dentist, De Pere, WI - De Pere Family Dentistry, L.L.C. ...
Dentistry • De Pere, WI
Ratings by platform
- Google Reviews, Top Rank Dental, Dental.page: 4.9/5 (Google Reviews) and 6.4/10 (Top Rank Dental) (70-93 reviews across various platforms)
What patients say
Patients praise
- Friendly and professional clinical staff and hygienists
- Appreciation for thorough exams and use of technology
- Comfortable, private exam rooms
- Positive experiences for pediatric patients
- Supportive environment for patients with dental anxiety
Common complaints
- Reports of unprofessional and rude customer service, particularly from front desk staff
- Complaints regarding appointment cancellations without notice
- Allegations of poor clinical outcomes and lack of transparency regarding dental work
- Perceived negative changes in management and service quality over time
In patients' words
"Dr. Kraft left me in pain for years and because I had difficulty with the pain every day for years, I sought a second opinion only to find out she passed me off as a "problem patient." ... She ruined my life."
— LocalityBiz user review"Very patient-oriented office staff; excellent hygienist and dentist. No waiting; in depth review of condition of teeth and oral cavity, with several treatment options presented. I highly recommend them."
— VerView user review"I have been going to De Pere family dentistry for over 20 years. Over the last few years as Moira Kraft started taking over, the business has become very unprofessional and not a great provider."
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