Gastroenterology | Halifax Health
Gastroenterology • Daytona Beach, FL
Ratings by platform
- WebMD Care: 3.5 out of 5 (24 ratings)
- Vitals: 3.1 out of 5 (Not explicitly stated)
- Yelp (for Halifax Health Medical Center): 1.9 out of 5 (17 reviews)
- Vitals: 2.3 out of 5 (Not explicitly stated)
What patients say
Patients praise
- Appreciation for experienced and knowledgeable specialists who explain procedures clearly
- Recognition of some doctors for their professional and thorough approach to patient care
- Structured formal process available for addressing patient grievances and feedback
Common complaints
- Reports of unhelpful or rude office staff, including issues with billing and communication
- Concerns regarding bedside manner and lack of listening to patient needs during consultations
- Mixed patient satisfaction ratings regarding hospital facilities and services
- Historical hospital survey data indicating gaps in patient communication regarding medication side effects and responsiveness to needs
In patients' words
"Dr. Zak is an experienced and knowledgeable GI specialist who performs EGDs and colonoscopies with great skill. He explains procedures and diagnoses in language understandable to patients."
— WebMD Care review for Dr. John Zak"The low review ratings you see online are Correct. He did not listen to anything I had to say, and led me to the check out desk as i was still trying to ask him a question."
— Vitals review for Dr. John Zak"Has zero bedside manners and was very rude. Totally mismanaged my mother's care and simply did not seem to care."
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