STI/HIV Testing - Student Health and Counseling Services
Sexual Health • Davis, CA
Ratings by platform
- Google My Business (as aggregated by external source): 2.4/5 (44)
- Trustburn: 2.8/5 (8)
What patients say
Patients praise
- Professional and helpful individual staff members mentioned by some patients
- Efficient urgent care and walk-in services reported for some acute issues
- Convenient pharmacy services noted on-site
Common complaints
- Difficulty scheduling appointments and long wait times for non-urgent care
- Mixed to poor overall ratings regarding customer service and responsiveness
- Serious concerns raised by staff regarding historical handling of contaminated STI test results
- Perception of being short-staffed and prioritizing cost-saving over patient care
In patients' words
"This was the worst experience I ve ever had. The doctors did not care. I would not go here if you actually wanted to get treated for your illness."
— Trustburn user review"Excellent, friendly, and professional staff. I went in for urgent care (pressure in my ear) on a Friday morning and they made me a doctor’s appointment for 30 minutes from then."
— Google review aggregator snippetMore clinics in Davis
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