MercyOne Genesis Davenport Pulmonary Care
Pulmonology • Davenport, IA
Ratings by platform
- MercyOne/Genesis Health Provider Profile: 4.8 out of 5 stars (58 reviews (Dr. Wong's office profile))
- Federal/Medicare hospital performance ratings: 1 star (Federal hospital rating) (N/A)
What patients say
Patients praise
- Physicians described as kind and professional
- Positive experiences with specific nursing staff members
- Some patients report quick and effective care for specific medical issues
- Office environment noted as clean and quiet in some outpatient settings
Common complaints
- Difficulties with new patient intake processes and referral delays
- Reports of poor communication from nursing and support staff
- Complaints regarding long waiting times and perceived lack of compassion in the ER
- Concerns about cleanliness and facility maintenance in the hospital setting
In patients' words
"Nurse Connie is always so helpful and kind. Worked in a hospital for forty years. Best nurse I have ran across."
— Patient review (LocalityBiz)"Horrible care. I saw so many problems in the ER waiting room today... no information or education while waiting so I observed many people scared for their lives and going elsewhere after waiting 6 hours for nothing."
— Patient review (HospitalStats.org)"Dr. Wong's office is wonderful. Always shows interest in his patient."
— Provider profile review (MercyOne)More clinics in Davenport
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Beau B. Shay, DPM - MercyOne
Patients praise: Professional and knowledgeable care · Kind and compassionate demeanor.
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