MercyOne Genesis Davenport Physical Therapy & Sports ...
Physical Therapy • Davenport, IA
Ratings by platform
- Birdeye (Genesis Physical Rehabilitation): 4.5/5 (19 reviews)
- Birdeye (MercyOne Genesis Division Physical Therapy): 3.7/5 (16 reviews)
What patients say
Patients praise
- high praise for physical therapists' expertise and dedication
- staff described as knowledgeable and kind in some reviews
- some patients reported minimal wait times
Common complaints
- reports of rude or stressful interactions with reception staff
- complaints regarding long wait times
- billing and coding issues related to procedures being miscoded as diagnostic rather than preventative
- instances of misdiagnosis reported in patient reviews
In patients' words
"Receptionists are some of the worst. About 50% of my interactions are stressful and obnoxious as a result of them. My physical therapist is really good though."
— Loc8NearMe"Rusty is the first physical therapist that actually took the time to explain things to me. Awesome guy that really takes pride in helping people."
— Birdeye"I believe they have a Rude staff and Extremely long wait times. My experience: 1 hour wait. The first visit is NOT free! HUGE waste of money!"
— BirdeyeMore clinics in Davenport
Primary Care Doctors & Physicians in Davenport, IA
Patients praise: strong bedside manner and attentive listening skills · thorough explanation of medical conditions and treatments.
Beau B. Shay, DPM - MercyOne
Patients praise: Professional and knowledgeable care · Kind and compassionate demeanor.
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