Hawthorn Medical Associates – N. Dartmouth, Mass
Pain Management • Dartmouth, MA
Ratings by platform
- Yelp: Approximately 2.0 to 2.1 stars (~40 reviews)
- Healthgrades: 3 out of 5 stars (2 reviews)
- Solv Health: 2.3 out of 5 stars (4 reviews)
- Trustburn: 3.1 stars (implied) (54 reviews)
What patients say
Patients praise
- Some individual providers noted as providing quality care
- Instances of polite and helpful service reported by a minority of patients
Common complaints
- Excessively long wait times for appointments and while at the facility
- Unprofessional or rude reception and administrative staff
- Significant dissatisfaction with the billing department, including disputes over payments and collections processes
- Concerns regarding profit-driven motives over patient care quality
- Difficulties with phone communication and appointment scheduling
In patients' words
"Everything, can't even make an appointment by phone without having to wait for almost an hour. Many of the receptionist are outright nasty."
— Yelp Reviewer"Very bad experience with billing department where they failed to mark a bill as paid. One year AFTER I paid the bill... I received a collection notice for that same bill."
— Trustburn Reviewer"Was treated poorly BEFORE I could even be seen because it appears they do not want to serve anyone who has a Southcoast Health physician."
— Solv Health ReviewerMore clinics in Dartmouth
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