Dartmouth Cancer Center
Oncology • Dartmouth, MA
Ratings by platform
- CancerLogix (CMS HCAHPS data): 4/5 (CMS Overall Hospital Rating) (1,861 surveys)
- Birdeye (St. Johnsbury location): 4.4/5 stars (7 reviews)
- Birdeye (Prostate & Genitourinary Program): 2/5 stars (4 reviews)
What patients say
Patients praise
- Excellent and compassionate care from staff
- Effective treatment outcomes for serious diagnoses
- Knowledgeable and accommodating medical teams
- Supportive patient experience environment
Common complaints
- Poor communication regarding appointments
- Perceived lack of professionalism or compassion from certain staff/doctors
- Concerns about HIPAA privacy violations in shared spaces
- Delayed or non-responsive follow-up to patient inquiries about side effects
In patients' words
"People on my care team were excellent. I never felt rushed, and my questions were always answered with care and concern."
— Dartmouth Cancer Center Official Website"Excellent staff and Compassionate care. Thank God this place exists in its location for the area. The staff is very nice, accommodating and knowledgeable. They saved my life from stage 4 cancer to non detectible in a 2 year period."
— Birdeye Review"My appointment was moved two months ahead without notification. Than after repeatedly telling the staff I had not received any call or mail to this, the staff proceeds to give me my recent test results in the front Lobby/ waiting room... I stopped her immediately to explain to the staff they were violating HIPA laws."
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