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Renal Dialysis | DHMC and Clinics

DialysisDartmouth, MA

★★★☆☆3.3/5737 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.3/5 (737 total reviews (aggregate for DHMC))

What patients say

Patients praise

  • High-performing in kidney failure care (U.S. News & World Report)
  • Multidisciplinary care teams
  • Compassionate, experienced staff members

Common complaints

  • Billing and financial issues
  • Administrative/scheduling difficulties (e.g., appointment cancellations)
  • Perceived lack of patient-centered care/staff responsiveness

In patients' words

"They cancel appointments you have to book out months in advance and give no notice. They just hope you dont see and then their administrative side will hang up on you, belittle you, and ignore your concerns."

Birdeye review of DHMC

"My passion for nephrology and renal transplant care is deeply rooted in personal experiences; I have been a caregiver, a living donor, a dialysis patient, and a transplant recipient. These experiences give me a unique perspective and a strong commitment to supporting patients..."

Provider profile for Toni L. Bowling, DNP, MSN, APRN

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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