Darien, CT
Mental Health and Counseling • Darien, CT
Ratings by platform
- Healthgrades (Dr. Steven Phillips): 4.4/5 (32)
- Birdeye (Amanda Collins-Baine, MD): 4.9/5 (63)
- Healthgrades (Dr. Lisa Schlussel): 4.8/5 (10)
- Birdeye (One Medical Primary Care Clinic): 4.8/5 (25)
- Birdeye (Stamford Health Medical Group Darien Imaging Center): 3.3/5 (23)
What patients say
Patients praise
- Compassionate, attentive, and professional physicians
- Clear explanations of medical issues and treatments
- Efficient, modern, and clean office environments
- Prompt response to messages and availability for patient needs
- Helpful and kind support staff and phlebotomists
Common complaints
- Perceived medical incompetence or misdiagnosis
- Rude, disrespectful, or unhelpful front desk and office staff
- Difficulties with prescription refills, particularly controlled substances
- Perceived focus on financial gain over patient well-being
- Communication failures and lack of responsiveness
In patients' words
"The front desk nurse is rude and speaks to you with disrespect. The process this practice goes through pertaining to refills is absurd... Obviously they don’t care how many patients they lose to their incompetence."
— Birdeye review of Stamford Health Medical Group Darien Imaging Center"Dr. Collins-Baine is very detailed listens and is always available to answer any questions. She has been my physician for at least 7 years... Her office personnel are kind and very responsive to all calls. Messages are returned promptly."
— Birdeye review of Amanda Collins-Baine, MD"Friendliest, most helpful and welcoming team. Clean, efficient, knowledgeable. Easy parking."
— Birdeye review of One Medical Primary Care Clinic - Darien CommonsMore clinics in Darien
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