OSF Medical Group - Orthopedics in Danville - OSF HealthCare
Orthopedics • Danville, IL
Ratings by platform
- Birdeye: 2.2/5 stars (13 reviews)
- Vivian Health: 2.7/5 stars (not specified (for hospital facility))
What patients say
Patients praise
- Orthopedic complication rates reported as comparable to national averages
- Some staff members describe teamwork and helpful environments in clinical settings
Common complaints
- Allegations of staff disorganization and poor communication
- Reports of unprofessional or rude conduct by administrative and support staff
- Difficulties reaching appropriate departments for billing and financial assistance issues
- Historical whistle-blower lawsuit alleging mismanagement of adverse healthcare events and poor handling of deceased patient remains
In patients' words
"Difficult to reach the right person; staff seem disorganized. ... As soon as my income-based balance reduction is made I will be happy to pay, but not one second sooner. Got someone on the phone today, finally, who was terribly rude and unprofessional."
— PissedConsumer"A former OSF HealthCare employee says she was fired for speaking up about practices allegedly jeopardizing patients’ health, safety and legal rights... at OSF hospitals in Urbana and Danville."
— News-GazetteMore clinics in Danville
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