OSF Sacred Heart - Behavioral & Mental Health in Danville
Mental Health • Danville, IL
Ratings by platform
- Birdeye (Aggregate): 3.9/5 stars (277 reviews)
- Vivian Health (Provider/Staff Perspective): 2.7/5 stars (6 reviews)
- Illinois Hospital Report Card (HCAHPS): 58% highly satisfied (Based on HCAHPS patient survey data)
What patients say
Patients praise
- Some experiences with helpful caseworkers and medical staff for specific care episodes
- Reports of teamwork and a collaborative environment among staff in certain departments
Common complaints
- Concerns regarding staff communication and coordination of care
- Reports of long wait times and perceived lack of urgency in the emergency department
- Experiences of feeling discharged while still symptomatic or not receiving adequate care
- Criticisms regarding staff responsiveness and patient prioritization
In patients' words
"The case workers and medical staff do not communicate. One person tells you something while another tells you something else. My mother was discharged feeling worse than when she came in."
— Birdeye user review"Took my fiancée to the ER ... we spent a total of 2 and half hours and they didnt do anything. ... we ended up having to take her to another ER ... where they did their actual job."
— Birdeye user review"Everyone works as a team and are helpful. The hospital is cutting to try to be profitable... You will routinely have floor patients mixed with ICU/step down patients."
— Vivian Health employee reviewMore clinics in Danville
Crosspoint Human Services | Mental Health Danville Illinois ...
Patients praise: Nationally accredited by the Council on Accreditation · Licensed by the Illinois Department of Human Services and Department of Public Health.
Family and Internal Medicine
Patients praise: Many patients praise physicians for being thorough, compassionate, and knowledgeable · Strong appreciation for providers who take the time to listen to concerns and explain complex health information clearly.
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