Danbury | Exceptional Diagnostic Imaging Services - Akumin
Diagnostic Imaging • Danbury, CT
Ratings by platform
- Yelp (Brand-wide): 2.2 out of 5 stars (based on 623 reviews) (623 reviews)
- Trustpilot (Brand-wide): 3.5 out of 5 stars (Varies (e.g., 100+ ratings))
What patients say
Patients praise
- advanced imaging technology including open MRI options
- some reports of seamless and efficient individual experiences
- friendly and thorough technical staff in some instances
Common complaints
- inefficient scheduling and appointment management
- perceived lack of professionalism in administrative staff
- poor communication regarding service availability and insurance authorization
- staff stress and high turnover rates reported by employees
- long wait times for appointments and results
In patients' words
"This isn't a simple mistake. It's a complete breakdown of basic organization and communication. When it comes to medical testing, this level of incompetence is unacceptable."
— Yelp user review"My impression is that Akumin employees are poorly trained and have no clue how to service patients, lack of professionalism and supervision."
— BBB customer complaint"There is no positive work culture, everyone is ready to...Show more. This place is horrible. Worst, most unorganized employer I have worked for."
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