Daly City, CA Obstetricians | Sutter Health Doctors
Obstetrics & Gynecology • Daly City, CA
Ratings by platform
- Sutter Health Provider Profile (Dr. Lars P Kaine): 4.9/5 stars (290 reviews)
- Sutter Health Provider Profile (Dr. Elaine D. Lee): 4.9/5 stars (296 reviews)
- Sutter Health Provider Profile (Dr. Lisa Lam): 4.9/5 stars (109 reviews)
- Sutter Health Provider Profile (Dr. Tim C. Lee): 5/5 stars (87 reviews)
- Sutter Health Provider Profile (Dr. Monica J Coughlan): 4.9/5 stars (545 reviews)
What patients say
Patients praise
- Individual doctors are often praised for being attentive and caring even when system-level issues are present
- Many individual practitioners maintain high star ratings from patients for their clinical care
- Availability of comprehensive care teams including specialists and primary care providers in the local network
Common complaints
- Billing and insurance disputes, including unexpected charges and difficulties with pre-authorization
- Difficulties with scheduling appointments and long wait times for available slots
- Frustrations with administrative support staff and communication, including phone responsiveness
- Challenges in navigating the formal complaint process and resolving issues with patient relations
- Occasional reports of perceived lack of empathy or professionalism in support staff interactions
In patients' words
"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
— Better Business Bureau (Sutter Health Reviews)"...it’s only after days of playing phone tag that you speak to a rude and annoyed human being. Then, nothing is done to resolve the problem."
— Trustpilot (Sutter Health Reviews)More clinics in Daly City
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