Daly City - SimonMed
Diagnostic Radiology • Daly City, CA
Ratings by platform
- Yelp: 2.0/5 stars (221 reviews)
- Yelp (SimonMed overall): 2.1/5 stars (company-wide) (8,099 reviews)
What patients say
Patients praise
- Friendly and caring clinical/technical staff
- Ability to get appointments relatively quickly compared to other providers
- Clean facility and convenient parking
- Efficient imaging turnaround times for some patients
Common complaints
- Scheduling errors and appointment cancellations without notice
- Poor customer service and unprofessionalism from front desk staff
- Long wait times despite having appointments
- Difficulty with communication and logistical coordination
In patients' words
"There is no signage for their 'front' door... They canceled my appointment without telling me. When I showed up for my appointment, there was no one in..."
— Yelp reviewer"Excellent technician, very kind and caring. BUT the people at the desk was the most awful experience. They ignore customers when they approach the desk."
— Birdeye reviewerMore clinics in Daly City
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