Physicians Care | Dalton Walk-In Clinic - Urgent Team
Hospital • Dalton, GA
Ratings by platform
- Aggregated review platforms (e.g., Birdeye, Toprated Business): 4.8 out of 5 stars (Approximately 1,635 to 1,659 reviews (aggregated data))
What patients say
Patients praise
- Friendly, professional, and attentive staff
- Efficient and prompt service with minimal wait times for many patients
- Clean, modern, and welcoming clinic environment
- Convenience of digital check-in and online 'Hold my spot' scheduling
- Good quality of medical care and supportive nursing staff
Common complaints
- Billing and insurance disputes, including unexpected or delayed charges
- Perceived lack of compassion or poor bedside manner from some providers
- Long wait times for some patients despite the clinic's focus on efficiency
- Frustration regarding policies on medication refills and consultation fees
In patients' words
"Typically use them because I don’t have a primary doctor, but I considering them mine. Easy convenient from where I live, easy to set up a 'Hold my spot', and never have to wait more than 2-3 mins. Great chose for my family."
— Toprated Business Review"I have never been treated so poorly before in my life and I received this treatment by someone who chose a profession of caring."
— Localitybiz Review"Overpriced, poor service, with a staff that has little to no knowledge. Front desk clerks are rude and don't treat anyone with compassion or care."
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