Primary Care at Dalton, GA - Southeast Medical Group
Family Medicine • Dalton, GA
Ratings by platform
- Zocdoc: 4.93/5 (14 reviews) (14)
- US News Health: 4/5 (25 reviews) (25)
- ComplaintsBoard: 3.5/5 (3 reviews, 10 complaints) (13 total reported feedback items)
What patients say
Patients praise
- High patient satisfaction with Dr. John Antalis specifically (caring, attentive, good listener)
- Appreciation for professional and friendly office staff at the Dalton location
- Positive experiences with personalized treatment planning and bedside manner
- Recognition for exceptional patient care (e.g., UnitedHealthcare United Hero award)
Common complaints
- Difficulties with billing departments and insurance/network communication
- Challenges reaching office staff via phone or getting timely callbacks
- Difficulty with prescription refills and pharmacy coordination
- Issues with appointment scheduling and cancellations
In patients' words
"Dr. Antalis is the best doctor I've seen in 30 years! He's thorough, and isn't of the new mindset where doctors spend 5 minutes with you and you're done."
— Dalton Primary Care Patient Review"I have been fighting a bill from Southeast Medical for a year now... This is truly the worst office and billing department I have EVER worked with."
— Better Business Bureau Complaint"The doctor was great but the staff and southeast medical group is a train reck... My advice is find another doctor."
— ComplaintsBoard ReviewMore clinics in Dalton
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