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Diabetes and Endocrinology Center - Vitruvian Health

Diabetes and Endocrinology CenterDalton, GA

★★★★★4.5/510 reviews across 4 platforms

Ratings by platform

  • WebMD Care: 5/5 (2 ratings) (2 ratings, 1 review)
  • WebMD Care: 5/5 (3 ratings) (3 ratings, 1 review)
  • Vitals: 4.4/5 (4 reviews)
  • Healthgrades: 2/5 (1 review)

What patients say

Patients praise

  • Knowledgeable and thorough medical care
  • Compassionate and caring approach to patient health
  • Effective management of complex conditions like Type 1 diabetes
  • Willingness to listen to patient concerns and explain treatment plans

Common complaints

  • Difficulties reaching staff via phone
  • Unresponsiveness of nursing staff to return calls
  • Challenges with prescription refills and management
  • Frustration with appointment scheduling and rescheduling policies

In patients' words

"Dr. Lewis is knowledgeable and thorough in her treatment. I just moved to Georgia and scheduled a new patient appointment. She listened to my concerns, and we decided on a treatment plan. It was a wonderful experience and I'm happy she was in my insurance network."

WebMD Care (Dr. Chantal Lewis)

"She is very carrying, very concerned about your health"

WebMD Care (Brooke Green, NP)

"Five stars for Dr Lancaster! Been a patient of his for 40 yrs!! He and his PA, Brooke Greene are the best doctors in Dalton. They have helped me manage my type 1 diabestes through many challenges and saw me through 2 healthy pregnancies. Wouldn't go anywhere else."

Vitals (Dr. Carlton D. Lancaster)

"The problem I have had is they hardly ever answer the phone and when they do, if you need the nurse, she either doesn't answer and doesn't return calls. They also like to hold you prescriptions hostage. If you miss your appointment or need to reschedule, they will say they haven't seen you in 3 months even though that's when they rescheduled your appointment for."

Healthgrades (Dr. Carlos Penaherrera)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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