
Therapy at the Natatorium | Western Reserve Hospital
Physical Medicine & Rehabilitation • Cuyahoga Falls, OH
Ratings by platform
- Birdeye (Western Reserve Hospital): 4.3/5 stars (1,282 reviews)
- Birdeye/Google (The Natatorium): 4.5/5 stars (1,198 reviews)
What patients say
Patients praise
- Physical therapy staff receive high praise for professionalism, kindness, and individualized care
- Patients value the availability of aquatic therapy, specialized equipment, and the overall convenience of the location inside the Natatorium facility
- General gym visitors appreciate the wide range of classes, modern features, and welcoming environment for people of various ability levels
Common complaints
- General hospital complaints include concerns about responsiveness, facility cleanliness, and quality of care in inpatient settings
- Some gym-goers at the Natatorium have noted issues with crowded facilities during peak times, aging equipment, and occasional rude staff behavior
- Public review platforms contain isolated anecdotal reports of serious negative experiences at the main hospital facility
In patients' words
"My physical therapy at the Nat was excellent. I had a team of 3 physical therapists who knew what to do to help me get back to walking again. The facilities are very good and the whole staff there is great!"
— Western Reserve Hospital patient testimonial"Trayce and Christy really did a phenomenal job!! They truly are great representatives of what Western Reserve Hospital is supposed to be…all about the patient."
— Western Reserve Hospital patient testimonialMore clinics in Cuyahoga Falls
Orthopedic Doctors in Cuyahoga Falls, Ohio
Patients praise: clear communication and explanation of conditions/treatments · professional and friendly office staff.
Cuyahoga Falls, OH: Gynecology: : Generations Women's Healthcare
Patients praise: Physicians (specifically Dr. Clark and Dr. Smith) are described as kind, caring, professional, knowledgeable, and thorough · Doctors are noted for taking adequate time to talk to patients, listen, and answer questions without making them feel rushed.
General Appointment Cuyahoga Falls, OH - Dr William Scully III
Patients praise: exceptional technical expertise · excellent bedside manner.
Allergy and Clinical Immunology - Cleveland Clinic
Patients praise: Physicians are described as caring, knowledgeable, thorough, and empathetic · Excellent listening skills and patient-centered communication.
Dr. Ty Miller O.D. | Your Trusted Eye Clinic and Optometrist
Patients praise: Dr. Ty Miller is described as personable, kind, patient, and thorough · High-quality diagnostic equipment and clear explanations of eye health and exams.
Comparing your options?
Browse other clinics in Cuyahoga Falls, or filter by state and specialty to compare patient ratings.

