Pediatric Healthcare | Cleveland Clinic Children's
Pediatrics • Cuyahoga Falls, OH
Ratings by platform
- Google Maps: 2.8/5 (~39,200 (aggregate for site))
- Rehab.com: 3.85/5 (41)
What patients say
Patients praise
- Attentive and listening pediatricians
- Helpful, accommodating, and professional therapy staff
- Clear communication and reassurance from medical teams
Common complaints
- Difficult or frustrating check-in processes
- Perceived impersonal or dehumanizing staff interactions
- Concerns over time-limited appointments restricting care
In patients' words
"He is very attentive and listens to everything we say. He explains things to us and makes sure we understand."
— Patient review of Dr. D. Douglas Hackenberg (May 2026)"After three years with Cleveland Clinic Children’s, I have only good things to say. Everyone there is super nice and super helpful and awesome..."
— Patient story (Cleveland Clinic website)"Receptionist failed to check me in properly... Unacceptable patient interaction. ... It's impersonal and dehumanizing... Cleveland Clinic seems less interested in patient care and more interested in patient money."
— Patient review (LocalityBiz)More clinics in Cuyahoga Falls
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