Gynecology and OB/GYN Locations - Summa Health
OB-GYN • Cuyahoga Falls, OH
Ratings by platform
- Birdeye (Aggregate): 3.0 out of 5 stars (10 reviews)
- Healthgrades (Dr. Sue Espinal): 4.5 out of 5 stars (62 ratings)
- Vitals (Dr. Sue Espinal): 4.5 out of 5 stars (36 ratings)
What patients say
Patients praise
- Individual physicians, such as Dr. Sue Espinal, are frequently praised for their bedside manner, compassion, thoroughness, and ability to listen
- Some staff members are noted for being helpful and working proactively to assist patients with insurance or scheduling challenges
- Clinical care from nurse practitioners and certain providers is described as professional and comforting
Common complaints
- Negative experiences with office staff and receptionists, including perceived rudeness and difficulty with scheduling appointments
- Reports of impersonal, rushed, or unfriendly interactions with clinical staff during procedures like ultrasounds
- Concerns regarding office cleanliness and hygiene in exam rooms and bathrooms
- Issues with continuity of care, specifically not seeing the same provider at consecutive appointments
In patients' words
"The nurse practitioner I had was absolutely amazing and made me feel extremely comfortable, that being said the bathroom and exam room were unexpectedly dirty."
— LocalityBiz/Birdeye review"Patients consistently praise Dr. Sue Ellen Mar Espinal for her excellent bedside manner, warmth, and humor, often describing her as caring, thorough, and knowledgeable."
— Vitals profile summaryMore clinics in Cuyahoga Falls
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