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Health Matters Urgent Care – We Provide Care on Your Terms ...

Urgent CareCumberland, MD

★★★★★4.5/5151 reviews across 1 platforms

Ratings by platform

  • Birdeye: 4.5/5 stars (151 reviews)
  • Facebook: 92% recommend (64 reviews)

What patients say

Patients praise

  • Compassionate and professional care providers
  • Kind and friendly staff members in many experiences
  • Efficient wait times for some patients

Common complaints

  • Reports of unprofessional staff behavior
  • Complaints regarding refusal to see patients near closing time
  • Concerns about long wait times for urgent injuries

In patients' words

"Pulled in at exactly 6:28 pm today. They state on the door they see last patient at 6:30. My 5 year old had a tear on hos cornea. They ran and locked the door before we got out. Then while standing looking at us they turned out the lights."

Patient complaint regarding end-of-day operations

"Over the past few years, I have been to Health Matters Urgent Care on multiple occasions and I have always had a fantastic experience. Dr. Ronna and her staff are professional, knowledgeable, friendly, and caring."

Positive patient experience review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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