
Health Matters Urgent Care – We Provide Care on Your Terms ...
Urgent Care • Cumberland, MD
Ratings by platform
- Birdeye: 4.5/5 stars (151 reviews)
- Facebook: 92% recommend (64 reviews)
What patients say
Patients praise
- Compassionate and professional care providers
- Kind and friendly staff members in many experiences
- Efficient wait times for some patients
Common complaints
- Reports of unprofessional staff behavior
- Complaints regarding refusal to see patients near closing time
- Concerns about long wait times for urgent injuries
In patients' words
"Pulled in at exactly 6:28 pm today. They state on the door they see last patient at 6:30. My 5 year old had a tear on hos cornea. They ran and locked the door before we got out. Then while standing looking at us they turned out the lights."
— Patient complaint regarding end-of-day operations"Over the past few years, I have been to Health Matters Urgent Care on multiple occasions and I have always had a fantastic experience. Dr. Ronna and her staff are professional, knowledgeable, friendly, and caring."
— Positive patient experience reviewMore clinics in Cumberland
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