Med 1st | Walk-In Clinic and Primary Care
Primary Care • Cumberland, MD
Ratings by platform
- Healthgrades (for provider Crystal Walls): 5/5 stars (5 reviews) (5 reviews)
- Birdeye: Not explicitly averaged, but generally positive sentiment in written reviews (14 reviews)
What patients say
Patients praise
- Friendly and professional providers, specifically mentioning Crystal Walls and Mr. Hunt
- Providers who listen, validate concerns, and do not make patients feel rushed
- Helpful and supportive office staff (by some accounts)
- Effective medical care and weight management support
Common complaints
- Long wait times and poor time management
- Difficulty reaching staff by phone
- Negative experiences with front desk staff attitude
- Instances of patients being turned away despite having insurance or appointments
- Concerns regarding communication and billing transparency
In patients' words
"This is one of if not the best mat dr I have ever had! She so friendly and listens to you. She doesn’t judge... staff is A+"
— Patient review on localitybiz.com"Staff is friendly but has no concept of time management."
— Patient review on localitybiz.com"Crystal Walls is an awesome Provider, and I am so glad that I found her. I highly recommend her, and the entire staff at Med 1st Walk-In Clinic and Primary Care located in Cumberland, MD."
— Patient review on Healthgrades for Crystal Walls, CRNPMore clinics in Cumberland
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