Pediatric Services | UPMC Western Maryland
Pediatric Care • Cumberland, MD
Ratings by platform
- WebMD (individual pediatrician Dr. Susan Nuber): 5.0 out of 5 (1 rating) (1 rating)
- Leapfrog (facility): No pediatric patient experience survey data (insufficient pediatric admissions) (Not available for pediatrics)
- HealthLuminate (facility patient experience): Average overall patient satisfaction (star ratings shown)
- U.S. News (facility): 87% of patients would recommend (patient satisfaction/recommendation figure)
What patients say
Patients praise
- Some physician-level positive rating for a Cumberland pediatrician (Dr. Susan Nuber) on WebMD
- Facility-level recommendation signal reported by U.S. News (percentage willing to recommend)
- Some patient experience category star ratings are displayed (implying evaluable domains)
Common complaints
- Leapfrog indicates the hospital does not admit pediatric patients or had too few pediatric admissions to administer the patient experience survey
- HealthLuminate lists care quality concerns including long ER wait time (general patient experience issue, not pediatric-specific)
- Recommendation is not universal (e.g., 55% definitely recommend reported on HealthLuminate), suggesting less-than-fully positive experience overall
In patients' words
"“This hospital does not admit pediatric patients or had too few pediatric admissions to administer the patient experience survey.”"
— Leapfrog facility details for UPMC Western Maryland"“87% of patients at UPMC Western Maryland are willing to recommend this hospital.”"
— U.S. News & World Report hospital profile (Cumberland, MD)"“Average overall patient satisfaction.”"
— HealthLuminate hospital page for UPMC Western Maryland"“Patients gave Dr. Susan Nuber an average rating of 5 out of 5.”"
— WebMD doctor page for Dr. Susan Nuber (Cumberland, MD)More clinics in Cumberland
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