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Behavioral Health Services | UPMC Western Maryland

Mental Health ServicesCumberland, MD

★★★★★4.5/533 reviews across 2 platforms

Ratings by platform

  • drehabs.com: 4.5/5 (based on 31 reviews for Inpatient Rehabilitation Facility) (31+)
  • topsoberhouse.com: 5.0/5 (based on 2 reviews for Outpatient Services) (2)

What patients say

Patients praise

  • some positive provider experiences reported in general reviews

Common complaints

  • perceived lack of compassion/focus on financial gain
  • strict appointment policies leading to involuntary discharge
  • difficulties rescheduling appointments due to health issues

In patients' words

"DO NOT GO HERE! THEY CANNOT BE TRUSTED WITH YOUR MENTAL HEALTH & THEY ONLY CARE ABOUT MONEY!!... THEY WILL DISCHARGE YOU WITHOUT A SINGLE THOUGHT OF WHAT COULD POSSIBLY HAPPEN TO YOU!!"

LocalityBiz Review

"The clients that come to see you have issues not just mentally but physically and to just be dropped like trash is appalling."

LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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