Cumberland Senior Center
Geriatric Care • Cumberland, MD
Ratings by platform
- MyCaringPlan (aggregated summary): 699 out of 721 communities in Maryland (Not explicitly specified, but described as containing several complaints)
What patients say
Patients praise
- Some staff members were noted to be caring despite difficult working conditions
Common complaints
- Rude and unprofessional staff
- Severe understaffing and neglect of residents
- Facility cleanliness and maintenance issues (e.g., mold)
- Poor administration and communication with families
- Inadequate food quality and care standards
In patients' words
"Several complaints about rude and unprofessional staff, including aides and nurses. Reports of severe understaffing... Issues with resident care, including failure to perform basic medical checks. Concerns about facility cleanliness and maintenance."
— MyCaringPlan aggregate review summary for Cumberland Healthcare CenterMore clinics in Cumberland
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