Gastroenterologist in Cumberland, RI - GI Alliance
Gastroenterology • Cumberland, RI
Ratings by platform
- Trustindex.io for GI Alliance overall: 4.7/5 (Not specified (aggregate score))
What patients say
Patients praise
- friendly and knowledgeable staff in some instances
- doctors described as supportive and clear in their communication before/after procedures
- clean facility environments
- positive outcomes and comfort felt during procedures reported by many patients
Common complaints
- reports of poor customer service when booking appointments
- instances of staff lacking knowledge on specific medical topics like cancer risk in young adults
- complaints regarding long wait times and doctors appearing nonchalant about delays
- some patients reported issues with unprofessional communication from front-office staff
In patients' words
"Friendly staff, on time appointments, my nurse and Dr Cahil were so nice, supportive and explained everything so well before the procedure and after…"
— Trustindex.io User Review"Doctors are always running late and scheduling too many patients at once. Doctor is nonchalant about the wait also."
— Trustindex.io User Review"You guys are bad service I tried to make my appointment I'm a new patient I called the two three times and every time I'm calling to take my all the information and my insurance what she did not tell me who was the doctor... I Don't like your service..."
— Trustindex.io User ReviewMore clinics in Cumberland
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