Culver City Immediate Care Walk-in Clinic - UCLA Health
Urgent Care • Culver City, CA
Ratings by platform
- Birdeye: 3.1 out of 5 stars (77 reviews)
- ComplaintsBoard (for UCLA Health generally): 2.0 out of 5 stars (0 reviews (based on 21 total complaints))
What patients say
Patients praise
- Clean and modern facilities
- Some patients report excellent, attentive, and caring doctors/nurses
- Efficient care for specific walk-in visits
Common complaints
- Long wait times
- Poor staff attitude and communication
- Billing issues and high costs for short visits
- Administrative issues with appointments (cancellations/rescheduling)
- Concerns regarding quality of medical care/procedures
- Difficulties with internal patient complaint/resolution processes
In patients' words
"Visiting this clinic to see Dr. Chin has been the worst experience ever in my life... This so called Doctor did not know how to do a Pap smear."
— LocalityBiz user review"There are not enough words in the world to explain how great Dr. Richardson and his staff are. They literally saved my life a few weeks ago when I was diagnosed with pneumonia."
— BusinessYab user review (2018)"One of the most damaging moments came when a UCLA Health provider told me I was 'playing a victim,' that I had 'never done anything with my life,' and that I should 'just see a psychiatrist.'"
— Medium open letter regarding UCLA Health experienceMore clinics in Culver City
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