Home Health of Crown Point, IN - AccentCare
Home Health Agency • Crown Point, NY
Ratings by platform
- U.S. News & World Report: 3.5 out of 5 stars (U.S. News) (N/A)
- SeniorCare.com (based on patient surveys): 81% - 87% gave rating of 9 or 10 (N/A)
What patients say
Patients praise
- High percentage of patients reporting professional care
- Positive ratings for communication regarding medications and safety
- Majority of patients would recommend the agency
Common complaints
- Past state-reported complaints include issues related to home health agency standards
- Negative personal account regarding communication lapses during patient discharge and therapist interactions
In patients' words
"I had to call the office to find out she had been discharged without any communication with me(her POA). ... it’s not abuse but she treated me with disdain for wanting to protect an elderly neighbor."
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