ACMC Family Home Health - LHC Group
Case Management Agency • Crossett, AR
Ratings by platform
- Birdeye: 5.0/5.0 (11 reviews)
- Medicare Quality Report: 4/5 (N/A (Medicare Star Rating))
- U.S. News: 4.75/5 (N/A)
What patients say
Patients praise
- Strong discharge function scores
- Care starts quickly after referral
- Good responsiveness and info sharing reported in some metrics
- Generally high quality ratings on clinical/Medicare metrics
Common complaints
- Negative patient experience regarding wound care quality and professionalism
- Reported challenges with medication access and hospice communication
- Allegations of toxic work environment reported by former staff
In patients' words
"Most of the staff has been great working my sister and caring of her wound, until a few days ago. The Nurse/CNA which ever she was supposed to wet dry pack my sister wound. Instead, she was rough and put dry packing in it. When I complained, she called me wanting to argue..."
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