Alluma - Crookston - Minnesota.gov
Psychiatry • Crookston, MN
Ratings by platform
- LocalityBiz: 1 out of 5 stars (based on specific user reviews) (Multiple (limited availability of aggregate public star ratings))
- Recovered.org: 3.85/5 (Recovered TrustScore)
What patients say
Patients praise
- Instances of positive feedback regarding specific therapists
- Access to a range of behavioral health and substance use services as a CCBHC
Common complaints
- Dissatisfaction with psychiatric services, including concerns about provider competence and diagnosis explanation
- Reports of canceled appointments and difficulty reaching the front desk or scheduling staff
- Frustration regarding access to crisis therapy and insurance/billing issues
- Allegations of discriminatory practices based on insurance type
In patients' words
"I enjoyed my Therapist, but the psychiatrist they gave me was horrendous. She didn't even know what my diagnosis was and made me explain it to her."
— LocalityBiz User Review"Matt Keller and his clinical staff have that never allowed me to get crisis therapy, cancelled appts blamed my insurance and COVID thanks for wasting a month of my life..."
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