RiverView Clinic - Crookston
Pediatrics • Crookston, MN
Ratings by platform
- Birdeye (Clinic specific): 3.2/5 stars (22 reviews)
- Birdeye (Health/Hospital): 3.3/5 stars (43 reviews)
- US News & World Report: 93% recommendation rate (N/A)
- Healthgrades: 86% patient experience rating (N/A)
What patients say
Patients praise
- praise for specific doctors and nursing staff bedside manner
- generally high patient recommendation rates compared to national averages
- efficient and timely emergency care mentioned by some patients
- friendly front desk and support staff experiences
Common complaints
- reports of rude or dismissive staff and nurses
- dissatisfaction with emergency department interactions and communication errors
- concerns regarding handling of patient information and privacy complaints
- perceived lack of urgency or competency in specific medical situations
In patients' words
"I would drive 500 miles just to come to this hospital for emergency care over ALTRU or Sanford any day of the week, 365 days a year. The fact that they could have 7 patients in the ER and they still get you taken care of in a timely and efficient manner is telling of their care and concern for patients, AND their competency!!!!"
— LocalityBiz review"What a great experience at RiverView Health. This is the first time we’ve had a procedure here and literally from the wonderful (friendly & encouraging) front desk person @ 7am this morning, to the pre-op/post-op nurse Sara, to the anesthesiologist and then lastly to Dr. Murphy, it has been absolute positive experience and they always made me feel like a part of the team making it personal."
— Birdeye review"I would not recommend if you are someone who is rarely in a hospital the ER staff will mock your injury while they think you can't hear them while you're on pain. Also if you try to be the better person and calling them out then they chase you into your room and lecture you on why it was funny and why it's allowed..."
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