RiverView Clinic - Crookston
Diabetes Center • Crookston, MN
Ratings by platform
- Birdeye (Clinic): 3.2 out of 5 stars (22 reviews)
- Birdeye (Health): 3.3 out of 5 stars (43 reviews)
- Healthgrades (Hospital): 86% patient experience rating (N/A)
- U.S. News & World Report: 5 out of 5 (Patient Experience Score) (N/A (based on survey period))
What patients say
Patients praise
- High patient recommendation rates for hospital services generally exceeding national averages
- Praise for specific doctors and nursing staff for being attentive, knowledgeable, and competent
- Efficient and timely care noted by some patients in the ER setting
- Positive feedback regarding clinical thoroughness for certain medical conditions
Common complaints
- Reports of dismissive or rude staff, including nurses and some physicians
- Allegations of misdiagnosis or failure to properly assess patient conditions
- Concerns regarding communication issues and patient interaction in the ER
- Specific complaints about bedside manner and lack of empathy during sensitive procedures
In patients' words
"The fact that they could have 7 patients in the ER and they still get you taken care of in a timely and efficient manner is telling of their care and concern for patients, AND their competency!!!! Some of the nurses need training because they're pretty rude, but otherwise, most of the nurses are top tier!!!"
— LocalityBiz review"Dr. Wessman has no bedside manner and wouldn't explain what she was doing in the physical exam nor allow us time to record our baby's heartbeat."
— Healthgrades review"I would not recommend if you are someone who is rarely in a hospital the ER staff will mock your injury while they think you can't hear them while you're on pain."
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