Franciscan Health Therapy Services Crawfordsville

Patients praise

• Some patients report good bedside communication/care with specific clinicians (e.g., praise for listening and not rushing).

Common complaints

• Complaints about long waits and poor responsiveness during treatment (e.g., waited over 2 hours).
• Complaints about nurses disrespectful behavior or lack of attention.
• Claims of medication errors/prescribing wrong medication.
• Claims about incorrect diagnosis (e.g., pneumonia said not present).
• General negative sentiment on some review sites with very low ratings (e.g., 1.0 on Vivian).