Center for Pain Management in Indiana | American Pain Consortium
Pain Management • Crawfordsville, IN
Ratings by platform
- Yelp, Yahoo Local, and other third-party review sites: Generally poor ratings on third-party public review platforms (e.g., 2.0/5.0 on some platforms) (Varies by platform (e.g., 23 reviews on Yahoo; 35 employee reviews on Indeed))
What patients say
Patients praise
- Some patients report individual providers as being compassionate, attentive, and helpful, particularly regarding clinical care quality when appointments proceed as scheduled
- Isolated reports of friendly and professional interactions with front-desk or clinical support staff
Common complaints
- Significant difficulties with patient-provider communication and responsiveness, including unanswered calls, texts, and messages
- Reports of long wait times for appointments and while in the clinic waiting room
- Dissatisfaction with administrative processes, including billing, prescription handling, and scheduling delays
- Perception of a profit-driven environment where patient care is secondary to operational policies
- Complaints from employees regarding a toxic workplace culture, management favoritism, and lack of staff support
In patients' words
"Since the new place was absorbed by APC it has been a miserable and PAINFUL experience. never a return call."
— Patient review on Yahoo Local"It is disappointing that a practice which initially showed promise ultimately prioritized profits and policies over consistent care and patient communication."
— Patient review on LocalityBiz"The providers are great and they love their patients however the upper management and your peers show favoritism and are rude, nothing but drama."
— Employee review on IndeedMore clinics in Crawfordsville
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