Therapy & Psychiatry in Cranston, RI - 989 Reservoir Ave
Psychology • Cranston, RI
Ratings by platform
- Birdeye: 4.9 out of 5 stars (14 reviews) for James Andriotis, Psychiatrist (14 reviews)
- Birdeye: 5.0 out of 5 stars (9 reviews) for Hilary Cerullo, Psychiatrist (9 reviews)
- Birdeye: N/A (aggregated business rating) (94 reviews for the location (LifeStance))
What patients say
Patients praise
- Compassionate and understanding care from some providers (specifically mentioned for Dr. Cerullo)
- Welcoming reception staff for some patients
- Helpful support system reported by some users
Common complaints
- Complaints regarding billing and administrative/support issues
- Reports of dismissive or judgmental behavior by some practitioners
- Experiences of being rushed or having appointments delayed
- Frustration with lack of follow-up or care continuity
In patients' words
"Completely horrible, basically told me he can’t treat my mental health and doesn’t seem to care what problems I’m having."
— Patient review regarding James Andriotis"Dr. Cerullo is the best! She is always there when I need her. She is very supportive, understanding and compassionate."
— Patient review regarding Hilary Cerullo"The healthcare we receive is wonderful however the support outside of the office is extremely frustrating. It is difficult to speak directly to Dr Andriotis office. We have been on the phone for hours with the billing department..."
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