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CT Scan, MRI, Mammography, Ultrasound, and Radiology services ...

Diagnostic RadiologyCranston, RI

★★★★☆3.5/577 reviews across 2 platforms

Ratings by platform

  • Birdeye (Reservoir Ave location): 3.3/5 (40)
  • Birdeye (XRA Medical Imaging): 3.8/5 (37)

What patients say

Patients praise

  • Helpful and accommodating staff members
  • Professional and patient-focused care during procedures (e.g., mammograms)
  • Efficient scheduling assistance

Common complaints

  • Rude staff behavior
  • Unsatisfactory or unprofessional experiences with specific procedures (e.g., MRI)
  • Difficulty with administrative processes or scheduling/appointments

In patients' words

"The nurse who performed my mammogram (her name was Laura, too) was awesome, and patiently answered all my questions... I'd highly recommend this facility."

LocalityBiz user review

"By far the worst MRI experience in my life... I have never had a time where the staff was so rude. I was in so much pain... yet they pretty much forced me to stay inside the machine."

LocalityBiz user review

"I'm a big fan of the Imaging Institute. I've had ultrasounds, MRIs and catscans here an they're always incredibly nice and accommodating."

Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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