Roads to Recovery, Substance Use Treatment
Addiction and Substance Use Treatment • Cranston, RI
Ratings by platform
- recovery.com (Providence Center Roads to Recovery Program/Mens): 3.6/5 ((8))
- Best-rehabs.com (The Providence Center - Roads to Recovery residential substance use treatment): 2.1/5 (overall The Providence Center on Google Reviews) ((7 Google reviews, stated))
- Rehab.com (The Providence Center – Women’s Roads to Recovery): 3.36/5 ((8 reviews))
- Best-rehabs.com (Women’s Roads to Recovery): 1 star given by all three alumni polled (for treatment effectiveness) ((3 reviews))
What patients say
Patients praise
- Some reviews describe the program as helpful and supportive for recovery (generic positive experiences).
Common complaints
- Difficulty getting responses/being able to reach someone for intake or admissions (complaints about answering phones).
- Negative experiences related to staff and follow-up (discharged without follow-up; little interaction with staff; staff described as incompetent).
- Facility concerns including management issues and perceived favoritism, plus poor food/disgusting facility (women’s reviews).
- Behavior/safety and program effectiveness concerns (e.g., relapses and being caught using in the facility; reviewers giving low scores for treatment effectiveness).
In patients' words
"“It’s impossible to get somebody to answer for the men’s program… left at least three voicemails… The lady I spoke with wasn’t helpful… told me to keep trying.”"
— Birdeye review excerpt (Roads to Recovery)"“he was discharged without follow up.”"
— Best-rehabs.com summary of a loved one review (The Providence Center - Roads to Recovery)"“Horrible! Bad food, poor management, and disgusting facility.”"
— Best-rehabs.com alumni review excerpt (Women’s Roads to Recovery)"“Very poor facility. Little interaction with staff, I was there for 9 days and never saw a counselor.”"
— Best-rehabs.com alumni review excerpt (Women’s Roads to Recovery)More clinics in Cranston
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