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Nursing Home & Rehabilitation Center in Cranford NJ

Rehabilitation & Nursing CenterCranford, NJ

★★☆☆☆2.4/54 reviews across 2 platforms

Ratings by platform

  • Cranford Rehab & Nursing Center (MyCaringPlan): Medicare rating not specified in summary but includes history of fines and substantiated complaints (10 substantiated complaints; 4 fines ($35,483 total) for Cranford Rehab & Nursing Center)
  • Cranford Park Rehabilitation & Healthcare Center (Medicare/NursingHomeReport): 2 out of 5 overall rating (as of March 2024) (4 substantiated complaints for Cranford Park Rehabilitation & Healthcare Center)
  • Birchwood Rehabilitation And Healthcare Center (SeniorCare.com): 3.9 out of 5 stars (Not explicitly stated, but includes multiple user experiences)

What patients say

Patients praise

  • some staff praised as welcoming, caring, professional, and dedicated
  • clean and well-maintained environments noted in some experiences
  • success stories regarding rehabilitation and resident recovery progress
  • some families reported feeling satisfied with the sense of community and support provided

Common complaints

  • concerns about neglect, inadequate staffing, and poor responsiveness to resident needs
  • complaints regarding communication issues, lack of timely updates, and unresponsiveness to phone calls
  • reports of lost personal belongings and concerns about cleanliness or outdated conditions
  • issues with discharge planning and coordination of care, such as physical therapy arrangements
  • reports of rudeness or unprofessionalism from some staff members

In patients' words

"The bed didn't work, was told maintenance will come check. No maintenance showed. worst in food, care, nursing, discharge, care etc, it failed at every level ..."

Caring.com user review

"6 months ago care at discharge was NON-EXISTENT! no hone visits, no physical therapy set up. no information at all. I wouldn't recommend this rehab center"

Yelp user review

"My 90 year old mother lives at Cranford Park... and she loves this place.... the people who work here are sweet and friendly and Mom has made at least a dozen new friends. It's wonderful to see Mom smiling again!"

SeniorCare.com user review

"This facility is amazing especially the staff who are friendly and attentive. My grandpa was sent here from another facility and has made so much progress. He could not walk before he came here. Now he is walking by himself no problem and ready to come home. I would highly recommend this facility to other people."

SeniorCare.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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