Cranford Eye Care: Optometrist in Cranford
Optometry • Cranford, NJ
Ratings by platform
- Promallu/Aggregated Data: 4.4/5 (15)
What patients say
Patients praise
- Dr. Hoang is perceived as caring, informative, and thorough
- Patients appreciate the time the doctor spends during exams
- High quality of clinical care and professional service
Common complaints
- Difficulties reaching the office by phone
- Unresponsive or unhelpful front desk staff
- Frustration over rigid appointment/policy enforcement
In patients' words
"Dr. Hoang and her staff are simply awesome. Very caring and helpful. I was looking for a local eye care professional last year as I am still somewhat new to Cranford and I feel like I struck gold."
— Unilocal User Review"I am torn, I do like the doctor but the front staff is horrible. Not answering phones during bus hours, not responding to voicemails left asking for a call back... So customer unfriendly! Ultimately I do blame the doctor for not hiring competent or friendly staff…"
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