Primary Care - Covington | KY - St. Elizabeth Physicians
Internal Medicine • Covington, KY
Ratings by platform
- Vitals.com: 4.6 out of 5 stars (128 reviews)
- Yelp: Generally mixed reviews (19 reviews)
What patients say
Patients praise
- Compassionate, attentive, and respectful staff/providers
- Minimal wait times reported by some patients
- Clear explanations of medical issues
- Positive experiences with video visits and quick scheduling
Common complaints
- Difficulties with the MyChart portal verification process
- Some reports of perceived lack of care or dismissiveness from specific providers
- Negative experiences with urgent care/illness visits, specifically regarding COVID-19 management
In patients' words
"Kelly Lown, NP, took excellent care of my family due to a Covid event. Within about 10 minutes on video meeting she had us squared away."
— Yelp review"st Elizabeth physicians DO NOTHING to help their patients. NOTHING. they don't even pretend to car."
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